Sometimes, if you take enough turns, you forget the way back. That’s true for both exploring nature and exploring websites. The best bet to find your way back is the good old fashioned method of a string that you can follow all the way back, OR the old breadcrumbs on the ground method. Shopify is actually kind enough to give us a variation on breadcrumbs when you are exploring collections and products.
Some Shopify themes offer breadcrumbs navigation as a way to have easy access to the collections when you are on a product page. So you can see the steps you took to get there and easily navigate back to a bigger collection when you need to. This is usually used on addresses like:
https://shop-name.com/collections/collection-name/products/product-name
And where the Breadcrumb menu looks something like:
Home > Collection Name > Product Name
So what happens when you wind up on a product page, either through a promo or perhaps a specific google search where you land directly on the product, with the following URL
https://shop-name.com/products/product-name
Considering that Shopify opens the same content as what appears in the URL, the Breadcrumb menu might look like this:
Home > Product Name
If you want to open a collection where this product lives, you simply can’t. The breadcrumbs trail essentially just tells you, “you walked into the tunnel, and you found this room, everything in between is blur.” That’s not particularly useful to you, or usable to the user. They should always be able to find the collection where a product lives so they can explore other similar products.
A good way to fix this issue is to insert a link towards the first collection where this product is found on the page, above the product’s title. In fact, Shopify provides the name of this collection if you use {{ product.collections[0].title }}. In a similar manner you can get the collection’s URL.
Based on what you need, you can even check if the first collection found is the one that stores all the products in the shop and ignore this result if you want to have another (a more specific) collection link above the product’s title. This allows you to actually control which collection to send the user to no matter where they land… so that they don’t just get stuck in the tunnel forever with no way out.
Who ever thought that controlling your breadcrumbs could lead to more conversions on similar products?
I did.